What information do we collect?

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How do we collect information?

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do we store, disclose or share your personal information?

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The Association is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by The Association adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For those who elect to become members of The Association we may also retain your details securely on password and firewall protected computer systems in order to communicate with you regarding future events, offers or other updates as a member would reasonably expect to receive.

We will never share your information with third parties unless it is necessary to do so in order to complete a transaction initiated and requested by you (such as sales through a third party supplier)

How will we communicate with our site visitors?

We may contact you to notify you regarding your membership or purchases, to poll your opinions through surveys or questionnaires, to send updates about The Association, or as otherwise necessary to contact you to honour any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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How do we use cookies and other tracking tools?

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We use only:

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            Cookie Name                                     Purpose                               Duration              Cookie Type

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                 XSRF-TOKEN                                      Cookie for fraud detection of calls                     Session                           Essential

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                        hs                                                  Security Cookie for Hive (legacy)                       Session                           Essential

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                  svSession                                           Session cookie for identification                      6 months                          Essential

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                SSR-caching                                       Performance cookie for rendering                    24 hours                           Essential

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                       TS*                                                     Cookies for attack detection                            Session                           Essential

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        fedops.logger.sessionId                      Tracking session errors and issues (resilience)      12 months                        Essential

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                  _wixAB3|*                                                 Cookie for site experiments                          6 months                          Essential

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          server-session-bind                                          Cookie for API protection                              Session                           Essential

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           client-session-bind                                            Cookie for API protection                              Session                           Essential

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How can visitors withdraw their consent?

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If you don’t want us to process your data anymore, please contact us at hmscourageousassociation@gmail.com or send us mail to: HMS Courageous Association, 34, Stadium Drive, Kingskerswell, Newton Abbott, Devon, TQ12 5HP

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Privacy Policy updates

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and updating your contact information

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hmscourageousassociation@gmail.com or send us mail to: HMS Courageous Association, 34, Stadium Drive, Kingskerswell, Newton Abbott, Devon, TQ12 5HP